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Kimpton

Kimpton

Kimpton Hotels & Restaurants is an American chain of boutique hotels and restaurants, known for its distinctive design, personalized service, and innovative culinary experiences. It operates hotels primarily in urban locations, often featuring acclaimed restaurants and bars that become destinations in themselves. Kimpton is part of the InterContinental Hotels Group (IHG) portfolio.

San Francisco, California, USA (as the brand's operational heart, though part of IHG's global structure)
5,001-10,000 employees (estimated, including property and corporate staff across its global portfolio of over 70 hotels).

About Us

- Founded in San Francisco in 1981 by Bill Kimpton, Kimpton Hotels & Restaurants pioneered the concept of the boutique hotel in the United States. - The brand was built on the philosophy of creating unique, design-forward properties with an emphasis on heartfelt guest experiences and vibrant social spaces. - Each Kimpton property is designed to reflect its local neighborhood, offering a distinct personality. - Acquired by IHG in 2015, Kimpton continues to operate as a leading luxury and lifestyle brand within IHG's diverse portfolio, expanding its presence globally while maintaining its signature approach to hospitality.

Vision

Kimpton's vision is implicit in its brand positioning: to be the premier boutique luxury hotel and restaurant brand globally, recognized for its innovative design, acclaimed food and beverage concepts, and heartfelt service that creates memorable and genuinely personal guest journeys. They aspire to cultivate environments where individuality thrives and human connection flourishes.

Mission

While not a publicly stated singular mission statement, Kimpton's core philosophy is deeply rooted in delivering uniquely personal and authentic experiences to guests, often articulated through their commitment to 'ridiculously personalized service,' fostering genuine human connection, and celebrating individual expression both among guests and employees. Their aim is to make guests feel truly seen, valued, and cared for.

Culture

- Kimpton is celebrated for its distinctive and inclusive culture, often recognized as a top employer in the hospitality industry. - It fosters a vibrant, supportive, and fun work environment where employees are encouraged to bring their whole selves to work and express their unique personalities. - The culture emphasizes individuality, creativity, caring for people (both guests and colleagues), and building a strong sense of community. - They are known for their 'seriously playful' approach, empowering employees to deliver genuinely personalized service.

Specialties & Industries

Food & Beverage / D2CRetail (Physical / Omnichannel / D2C)Service Based CompanyB2C

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