Makro

Makro is a prominent international chain of cash & carry wholesale stores, primarily catering to businesses, professionals, and the hospitality sector. It offers a vast assortment of both food and non-food products. While the Makro brand originated with SHV Holdings, many of its global operations, particularly in Europe, are now owned and managed by METRO AG, a leading international wholesale and food specialist company based in Germany. Makro stores serve as a one-stop shop for business customers, providing bulk purchasing options and specialized services.

The primary corporate headquarters for the Makro operations under METRO AG is in Düsseldorf, Germany. Specific country operations for Makro have their own local management and offices.

Makro's operations are part of the larger METRO AG group, which employs approximately 93,000 people worldwide and operates hundreds of wholesale stores in over 30 countries. Makro represents a substantial portion of this global footprint and workforce within the cash & carry segment.

About Us

- Makro was first established in 1968 in Amsterdam, Netherlands, by SHV Holdings. - Its pioneering cash & carry format quickly expanded internationally. - Over the decades, many of its European and Asian operations were acquired by the German Metro Group (now METRO AG) starting in the 1990s. - Today, Makro remains a significant brand within METRO AG's portfolio in several countries, including Belgium, Portugal, and the Netherlands, while SHV Holdings separately continues to operate Makro stores in South American countries. - The business model focuses on providing efficient, cost-effective sourcing for registered business clients, leveraging economies of scale and direct supplier relationships.

Vision

Aligned with METRO AG's strategic goals, Makro contributes to the vision of being the leading international wholesale and food specialist. This encompasses setting industry standards in terms of quality, service, innovation, and sustainability for business customers, and adapting to their evolving needs in the hospitality and trade sectors.

Mission

While Makro as a brand doesn't typically publish a separate mission, its operations under METRO AG align with METRO AG's mission to be the champion for independent businesses. This involves making their success easier and more profitable by providing comprehensive product assortments, competitive pricing, and tailored services to professional customers.

Culture

- The culture within Makro, particularly under METRO AG, emphasizes a strong customer focus, entrepreneurial spirit, and an international perspective. - It promotes diversity, collaboration, and a results-oriented approach. - Employees are encouraged to take ownership and contribute to the success of independent businesses. - There is a strong emphasis on trust, responsibility, and continuous improvement in service delivery.

Specialties & Industries

Cash & carry wholesaleB2B salesfood service supplybulk groceriesfresh producemeat and seafoodfrozen foodsbeveragesnon-food items (including electronicshousehold goodsoffice suppliestextilesprofessional kitchen equipmentcleaning supplies)private label productsand specialized solutions for hotelsrestaurantscaterers (HoReCa)and small-to-medium sized businesses (SMBs).B2CEnterprisePrivate CompanyPublic Company

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