Daksh
Daksh is a global provider of business process management (BPM) and knowledge process outsourcing (KPO) services. They offer a wide range of services including customer service, technical support, back-office processing, and specialized knowledge-based services across various industries such as banking, financial services, insurance (BFSI), healthcare, technology, and telecommunications. Their services are delivered through a combination of onshore, nearshore, and offshore delivery models, leveraging advanced technologies and a skilled workforce to optimize processes and improve client outcomes. They are known for their focus on quality, efficiency, and scalability, providing customized solutions tailored to the specific needs of each client. Daksh employs a diverse talent pool and invests heavily in employee training and development to maintain a high level of expertise and service delivery. The company consistently aims to provide innovative solutions and drive operational excellence for its clients.
About Us
- Daksh, now part of Genpact, has a long history of providing high-quality BPM and KPO services and building strong client relationships. - Their expertise involves understanding client needs and creating efficient, cost-effective solutions using a global reach and local market understanding. - Genpact's acquisition enhanced Daksh's capabilities, service offerings, technologies, and resources. - The combined company offers a comprehensive suite of business solutions globally. - Daksh's commitment to exceptional value continues within Genpact.
Vision
To be a leading global provider of innovative and effective business process solutions, empowering clients to achieve sustainable growth and competitive advantage.
Mission
To provide clients with world-class business process management and knowledge process outsourcing solutions that drive operational excellence, improve efficiency, and enhance their overall business performance.
Culture
- Daksh/Genpact cultivates a collaborative, innovative, and continuously improving work environment that empowers employees and encourages creativity and open communication. - A commitment to diversity and inclusion, valuing diverse employee contributions, is central to their culture. - The company is dedicated to exceeding client expectations through a commitment to excellence. - Ethical business practices and social responsibility are key elements of their culture.
Specialties & Industries
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