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Haptik

Haptik

Haptik: Conversational AI powering exceptional customer experiences.

Mumbai, Maharashtra, India
501-1000 employees (as of late 2024, subject to change)

About Us

- Haptik is a leading conversational AI platform empowering businesses to create exceptional customer experiences through innovative solutions for diverse industries. - Founded in 2013, Haptik's proprietary technology uses NLU, NLG, and ML to automate customer interactions, personalize support, and increase efficiency across various channels. - Serving clients from Fortune 500 companies to startups, Haptik has secured substantial funding and consistently delivers high-impact results, earning recognition for technological advancements and innovative customer engagement. - Haptik offers robust analytics and reporting tools to measure and optimize conversational AI strategies, and provides highly customizable solutions for various use cases including customer support, lead generation, and marketing automation. - Haptik's commitment to innovation and customer success fuels its growth and market leadership in the conversational AI landscape.

Vision

To be the world's leading conversational AI platform, transforming how businesses connect with their customers.

Mission

To empower businesses to build exceptional customer experiences through the power of conversational AI.

Culture

- Haptik cultivates a dynamic, collaborative, and innovative work environment where employees have ownership and ample growth opportunities. - The fast-paced culture prioritizes results-oriented high-performing teams. - Open communication, transparency, and valuing employee contributions are central to Haptik's work environment. - Teamwork and collaboration are highly valued, leveraging diverse skills for collective success. - Continuous learning and improvement are encouraged through resources and support in the conversational AI field.

Specialties & Industries

Conversational AINatural Language Processing (NLP)Machine Learning (ML)ChatbotsVoice AssistantsCustomer Service AutomationMarketing AutomationAI-powered Customer EngagementSoftware DevelopmentSaaSB2BProduct Based CompanyInformation Technology & Services

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