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Hinduja Global Solutions

Hinduja Global Solutions

A leading global provider of business process management (BPM) and IT services.

Mumbai, Maharashtra, India
Over 50,000 employees globally, with significant growth reported year-over-year. Precise figures vary depending on the reporting period.

About Us

- Hinduja Global Solutions (HGS), founded in 1990, is a global leader in business process management (BPM) and IT services, offering innovative solutions across various industries. - Initially focused on back-office support, HGS now provides customer experience management, digital transformation, data analytics, and technology solutions, partnering with clients to enhance operational efficiency, improve customer satisfaction, and drive revenue growth. - HGS utilizes advanced technologies, a skilled workforce, and robust processes to deliver high-quality services, achieving consistent growth through strategic acquisitions and gaining recognition for its commitment to employees and clients. - The company differentiates itself through long-term client relationships, adaptation to industry trends, and investment in cutting-edge technologies, operating globally with a strong local presence and a cohesive network. - HGS offers omnichannel customer service, digital marketing, sales support, healthcare solutions, and tailored IT services, emphasizing compliance, data security, scalable, and flexible solutions.

Vision

To empower businesses to achieve sustainable growth through innovative solutions and exceptional customer experiences.

Mission

To be the world's most trusted provider of business process management and IT services.

Culture

- HGS cultivates a collaborative, innovative, and inclusive work environment that values diverse backgrounds and prioritizes employee well-being. - The company supports employee growth through dynamic and challenging opportunities for professional development. - HGS encourages open communication and teamwork, while emphasizing integrity, responsibility, and exceeding client expectations.

Specialties & Industries

Customer Experience ManagementDigital TransformationData AnalyticsIT ServicesHealthcare SolutionsCustomer ServiceSales SupportBusiness Process Outsourcing (BPO)Information Technology & ServicesData Analytics & Business IntelligenceHealthcare & HealthTechB2BEnterpriseService Based Company

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