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Collaboration - Solution Architect

Syndrome NewEdge
Posted on
Syndrome NewEdge logo

Experience
8 - 20 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Solution Architect
Job Type
ONSITE

Job Description

Location: Mumbai Experience: 8-20 Years Salary: As per the industry standard (Fixed + Performance incentives)
Job Overview
We are seeking an experienced Pre-Sales Collaboration to support our sales and technical teams by providing expert-level consulting, solution design, and implementation support for collaboration projects. The ideal candidate will bring a deep understanding of collaboration technologies, multiple OEM product portfolios, and a strong ability to communicate technical concepts effectively to clients.
Key Responsibilities
  • Work with sales team to identify business and technical requirements for unified communications
  • Prepare solution documents & presentation for customer
  • Interface with Cisco technical experts
  • Develop and maintain relationships with clients
  • Develop unified communications designs based on the latest Cisco advanced technologies
  • Perform network readiness and current state telephony assessments
  • Provide knowledge transfer and detailed design/operational documentation to clients and internal teams
Skills and Requirements
  • A minimum of 2-3 years of related IP telephony design experience for small and mid enterprises is required. Detailed experience should include:
  • Required Technology: Cisco Call Manager (current and past versions); Cisco Unity/Unity Connections Version 4 thru 8.5; Cisco Call Manager Express/Unity Express is required; Cisco Meeting Place / Meeting Place Express - preferred
  • H323 / SIP / MGCP/Cube
  • Related Telephony Hardware & Software
  • Related Skills/Experience: WAN and LAN QoS is required
  • Excellent client management/resolution, problem solving, debugging/troubleshooting skills are required
  • Excellent verbal communications and written documentation skills are required
Qualifications
  • Bachelor's Degree in Engineering or a related technical field. Additional certifications are a plus.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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