Experience
8 - 20 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Solution Architect
Job Type
ONSITE
Job Description
Location: Mumbai Experience: 8-20 Years Salary: As per the industry standard (Fixed + Performance incentives)
Job Overview We are seeking an experienced Pre-Sales Collaboration to support our sales and technical teams by providing expert-level consulting, solution design, and implementation support for collaboration projects. The ideal candidate will bring a deep understanding of collaboration technologies, multiple OEM product portfolios, and a strong ability to communicate technical concepts effectively to clients.
Key Responsibilities - Work with sales team to identify business and technical requirements for unified communications
- Prepare solution documents & presentation for customer
- Interface with Cisco technical experts
- Develop and maintain relationships with clients
- Develop unified communications designs based on the latest Cisco advanced technologies
- Perform network readiness and current state telephony assessments
- Provide knowledge transfer and detailed design/operational documentation to clients and internal teams
- A minimum of 2-3 years of related IP telephony design experience for small and mid enterprises is required. Detailed experience should include:
- Required Technology: Cisco Call Manager (current and past versions); Cisco Unity/Unity Connections Version 4 thru 8.5; Cisco Call Manager Express/Unity Express is required; Cisco Meeting Place / Meeting Place Express - preferred
- H323 / SIP / MGCP/Cube
- Related Telephony Hardware & Software
- Related Skills/Experience: WAN and LAN QoS is required
- Excellent client management/resolution, problem solving, debugging/troubleshooting skills are required
- Excellent verbal communications and written documentation skills are required
- Bachelor's Degree in Engineering or a related technical field. Additional certifications are a plus.
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