Experience
Up to 2 yrs
Job Location
Noida, India
Vacancy
1
Designation
Support Professional
Job Type
ONSITE
Job Description
Roles and Responsibilities
- Provide prompt and professional support to clients via calls, emails, and chat.
- Understand client requirements and assist them with product-related queries.
- Conduct Tester checks to ensure product and service standards are met.
- Report bugs, errors, and issues to the development team with proper documentation.
- Collaborate with cross-functional teams to improve processes and client satisfaction.
- Maintain accurate records of client interactions and QA reports.
Requirements
- Fresher graduates (Any stream IT/Non-IT welcome).
- Good communication skills (verbal and written).
- Basic computer knowledge and familiarity with MS Office tools.
- Quick learner with attention to detail.
- Ability to work under supervision and meet deadlines.
Perks Benefits
- Exposure to both client communication and quality assurance domains.
- Opportunity to learn and grow in a fast-paced IT environment.
- Friendly and collaborative work culture.
