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Chat Support Associate

Open Destinations Infotech Pvt Ltd
Posted on
Open Destinations Infotech Pvt Ltd logo

Experience
Up to 3 yrs
Job Location
Panaji, India
Vacancy
1
Designation
Chat Support Associate
Job Type
ONSITE

Job Description

We are looking for a highly skilled and experienced Chat Support Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our customers.
Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and accurate responses to customer questions and concerns.
  • Use problem-solving skills to address complex customer complaints.
  • Collaborate with internal teams to resolve customer issues.
  • Maintain high product knowledge to effectively support customers.
  • Identify opportunities to upsell and cross-sell products or services.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple chats simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using chat software and technology.
  • Ability to adapt to changing situations and priorities.
  • Strong attention to detail and organizational skills.
About Company
Open Destinations Infotech Pvt Ltd is a leading company in the industry, committed to providing exceptional customer experiences.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.