Experience
1 - 3 yrs
Salary (CTC)
₹3.5L - ₹4.3L
Job Location
Noida, India
Vacancy
1
Designation
Call Quality Analyst
Job Type
Not specified
Job Description
* Audit & evaluate sales calls for quality, compliance & process adherence.
* Identify gaps, errors & improvement areas.
* Maintain audit reports and share actionable feedback
* Track QA scores, trends & recurring issues
* Coordinate with Sales team