Experience
3 - 10 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Network Automation Engineer
Job Type
ONSITE
Job Description
Job Title: BMC TrueSight Network Automation (TSNA) Consultant / Administrator
Role Summary
Responsible for administration, configuration, automation, compliance management, and operational support of BMC TrueSight Network Automation (TSNA) environments. The role involves managing network device configurations, enforcing compliance policies, automating network changes, supporting audits, and ensuring high availability of the TSNA platform.
Key Responsibilities
TSNA Administration Support
Core Skills
Role Summary
Responsible for administration, configuration, automation, compliance management, and operational support of BMC TrueSight Network Automation (TSNA) environments. The role involves managing network device configurations, enforcing compliance policies, automating network changes, supporting audits, and ensuring high availability of the TSNA platform.
Key Responsibilities
TSNA Administration Support
- Install, configure, upgrade, and maintain BMC TrueSight Network Automation (TSNA) environments.
- Perform platform health checks, troubleshooting, and performance tuning.
- Manage TSNA application services, database connectivity, and integrations.
- Handle platform migrations, OS upgrades, and patch management activities.
- Monitor system logs and resolve incidents within agreed SLAs.
- Onboard and manage network devices (Routers, Switches, Firewalls, Load Balancers).
- Perform configuration backups and restoration activities.
- Manage device credentials, realms, and access controls.
- Support network configuration lifecycle management.
- Create and maintain compliance policies and rules.
- Perform compliance assessments and remediation tracking.
- Generate compliance reports for PCI DSS, SOX, and internal security audits.
- Investigate and resolve compliance violations.
- Develop and maintain TSNA automation scripts and operational jobs.
- Execute bulk configuration changes across network devices.
- Automate repetitive network operational tasks.
- Support change implementation and rollback planning.
- Integrate TSNA with:
- BMC Helix Operations Management (BHOM)
- Remedy/ITSM
- ServiceNow
- Splunk
- Other monitoring and ticketing tools
- Create dashboards, reports, and operational metrics for stakeholders.
- Support production incidents and critical outages.
- Conduct root cause analysis (RCA) for recurring issues.
- Collaborate with network, security, infrastructure, and vendor teams.
Core Skills
- BMC TrueSight Network Automation (TSNA)
- Network Configuration Management
- Compliance Policy Management
- Network Change Automation
- Linux Administration (RHEL/OEL/CentOS)
- SQL Database Knowledge
- Routing Switching (Cisco, Juniper, Arista)
- TCP/IP, DNS, DHCP
- VLAN, STP, BGP, OSPF
- Firewall Technologies (Palo Alto, Check Point, Fortinet)
- Shell Scripting (Bash)
- Python Automation (Preferred)
- ITIL Processes
- REST APIs
- CI/CD concepts
- 3 10 years of Network Automation or TSNA experience.
- Experience supporting large-scale enterprise environments.
- Hands-on experience with PCI DSS compliance activities.
- Knowledge of BMC Helix Operations Management (BHOM), Remedy, and ServiceNow integrations.
- Experience working in 24x7 production support environments.
