Job Description
Atain - Hiring international voice & Non voice - Gurugram
Share your resume on - aashish.rawat@atain.com / 9717947723 (whatsapp your resume)
Location: ATAIN Sector 21 gurugram, Infotech centre
Incentives: Attractive Performance-Based Incentives
Working Days: 5 Days a WeekShift: Rotational Shifts
Job Summary - We are looking for enthusiastic and customer-focused Travel Process Executives with hands-on experience in Amadeus GDS. The ideal candidate should have experience handling travel-related queries, reservations, ticketing, and customer support through voice processes.
Key Responsibilities
- Handle inbound and outbound customer calls related to travel bookings and inquiries.
- Manage flight reservations, ticketing, reissuance, cancellations, and refunds using Amadeus GDS.
- Assist customers with travel itineraries and fare-related information.
- Resolve customer concerns while ensuring high levels of service quality.
- Maintain accurate booking records and customer details.
- Adhere to company policies, quality standards, and process guidelines.
Required Skills -
- Minimum 6 months of experience in the Travel Process.
- Amadeus GDS experience is mandatory.
- Good knowledge of flight booking, ticketing, fare rules, and itinerary management.
- Strong verbal communication and customer service skills.
- Ability to handle customer queries professionally.
- Basic computer knowledge and typing skills.
- Flexible to work in rotational shifts.
Eligibility Criteria
- Minimum 6 months of Travel Industry experience.
- Experience in an international/domestic travel voice process preferred.
- Immediate joiners will be preferred.
Benefits
- Attractive monthly incentives.
- 5 days working.
- Growth and learning opportunities in the travel industry.
Interested candidates can contact: 9717947723 Aashish
Location: Gurugram (Infotech Centre Sector 21 gurugram)Apply Now and build your career in the Travel Industry!