Application Support Engineer

Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : Data Engineering


Good to have skills : NA
Minimum
3 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to understand system behaviors and deliver timely solutions that maintain business continuity and enhance system reliability.


Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.

Document findings and resolutions to build a knowledge base for future reference.

Assist in the implementation of process improvements to reduce recurring incidents.

Support junior team members by sharing knowledge and providing guidance when needed.


Professional & Technical Skills:


Must To Have Skills:

Proficiency in Data Engineering.

Experience with data pipeline development and maintenance.

Strong problem-solving skills with the ability to analyze system logs and performance metrics.

Familiarity with database management and data storage solutions.

Ability to work with cloud-based data platforms and tools.

Knowledge of scripting languages to automate routine tasks and support system operations.

The candidate should have minimum 3 years of experience in Data Engineering.

This position is based at our Hyderabad office.

A 15 years full time education is required.


Qualification 15 years full time education