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Application Support Engineer

Accenture
Posted on
Accenture logo

Experience
3 - 8 yrs
Salary (CTC)
₹7.7L - ₹8.5L
Job Location
Bengaluru, India
Vacancy
1
Designation
Application Support Engineer
Job Type
ONSITE

Job Description

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Dassault Systemes 3DEXPERIENCE Platform ENOVIA

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

SUMMARY:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance in a dynamic work environment.

Roles Responsibilities:
  • Design, develop, and maintain automation frameworks and test scripts using Eggplant Functional.
  • Perform functional, regression, integration, and system testing using automation tools.
  • Analyze business and technical requirements to create comprehensive test scenarios and test cases.
  • Collaborate with developers, QA teams, and business stakeholders to understand application workflows and ensure test coverage.
  • Execute automated test suites and analyze test results to identify defects and root causes.
  • Maintain and enhance existing automation frameworks for efficiency and scalability.
  • Integrate automated tests into CI/CD pipelines for continuous testing.
  • Participate in test planning, estimation, and release activities.
  • Track and report defects using defect tracking tools such as JIRA or similar platforms.
  • Ensure adherence to QA best practices, coding standards, and documentation.

    Professional Technical Skills:
  • 57 years of experience in Software Testing and Test Automation.
  • Hands-on experience with Eggplant Functional / Eggplant Automation.
  • Strong knowledge of test automation frameworks and scripting.
  • Experience with test design techniques, automation best practices, and debugging automation scripts.
  • Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, or similar).
  • Experience with test management and defect tracking tools (JIRA, TestRail, ALM, etc.).
  • Strong understanding of SDLC and STLC processes.
  • Experience working in Agile / Scrum environments.
  • Good analytical, problem-solving, and communication skills.

  • The candidate should have minimum 3 years of experience in Dassault Systemes 3DEXPERIENCE Platform ENOVIA.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.

    Qualification15 years full time education