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Application Support Engineer

Accenture Solutions Pvt Ltd
Posted on
Accenture Solutions Pvt Ltd logo

Experience
15 - 20 yrs
Salary (CTC)
₹8L - ₹8.8L
Job Location
Bengaluru, India
Vacancy
1
Designation
Application Support Engineer
Job Type
Not specified

Job Description

Project Role :Application Support Engineer

Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :
Graph Databases

Good to have skills :
Life Sciences R&D
Minimum 5 year(s) of experience is required

Educational Qualification :
15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally while maintaining a focus on user satisfaction and system reliability. Your role will require a proactive approach to problem-solving, as you will be tasked with anticipating potential issues and addressing them before they impact business operations.

Roles & Responsibilities:

  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Facilitate knowledge sharing sessions to enhance team capabilities.
  • Monitor system performance and implement improvements as necessary.
  • Professional & Technical Skills:

    Must To Have Skills:Proficiency in Graph Databases.

  • Good To Have Skills:Experience with Life Sciences R&D.
  • Strong understanding of database management and optimization techniques.
  • Experience with troubleshooting and resolving application issues.
  • Familiarity with software development life cycle methodologies.
  • Ability to work collaboratively in a team-oriented environment.
  • Additional Information:

  • The candidate should have minimum 5 years of experience in Graph Databases.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.
  • Qualification15 years full time education