3CLogic

3CLogic

Cloud Computing
51-200 employees

Overview

3CLogic is a leading provider of cloud contact center solutions, offering a comprehensive suite of tools for customer engagement and communication. Their platform integrates with various CRM systems and provides features such as omnichannel routing, interactive voice response (IVR), agent scripting, quality management, and reporting analytics.

About Us

3CLogic transforms customer experiences by empowering organizations to deliver personalized and efficient support across all channels. Their innovative cloud-based platform helps businesses streamline operations, improve agent productivity, and enhance customer satisfaction. 3CLogic's solutions are designed to be scalable, flexible, and easy to deploy, enabling companies of all sizes to adapt to evolving customer needs.

Vision

To be the leading provider of cloud contact center solutions, recognized for innovation, customer satisfaction, and employee empowerment.

Mission

To empower businesses to deliver exceptional customer experiences through innovative and scalable cloud contact center solutions.

Culture

3CLogic fosters a collaborative and innovative work environment where employees are encouraged to contribute their ideas and expertise. They value teamwork, creativity, and a commitment to excellence. The company promotes a culture of continuous learning and development, empowering employees to grow and succeed in their careers.

Headquarters

Rockville, Maryland

Specialties & Industries

Cloud Contact CenterCRM IntegrationOmnichannel RoutingIVRAgent ScriptingQuality ManagementReporting AnalyticsCustomer Experience ManagementWorkforce OptimizationSaaSSoftware DevelopmentInformation TechnologyB2BEnterprise Software