1Point1

1Point1

Consulting
10,001+ employees

Overview

1Point1 is a global provider of Business Process Management (BPM) services. They specialize in delivering customer experience, technology, and analytics solutions to help businesses optimize their operations, improve customer satisfaction, and drive growth. Their services encompass a wide range of industries, including telecom, retail, banking, financial services, insurance, healthcare, and utilities.

About Us

1Point1 is a customer-centric organization dedicated to providing innovative and scalable BPM solutions. They leverage technology, analytics, and industry expertise to deliver tangible business outcomes for their clients. They focus on building long-term partnerships with their clients, understanding their unique needs, and tailoring solutions to meet those needs effectively. They emphasize a data-driven approach to problem-solving and continuous improvement.

Vision

To be a leading global provider of BPM services, recognized for our commitment to excellence, innovation, and client success.

Mission

To deliver exceptional customer experiences and drive business value for our clients through innovative BPM solutions.

Culture

1Point1 fosters a culture of collaboration, innovation, and customer focus. They value teamwork, continuous learning, and a commitment to delivering high-quality service. They promote a supportive and inclusive work environment where employees are empowered to contribute their best work and grow professionally. They emphasize ethical conduct and a strong sense of corporate social responsibility.

Headquarters

Navi Mumbai, Maharashtra

Specialties & Industries

Customer Experience ManagementContact Center SolutionsData AnalyticsBusiness Process OutsourcingTechnology SolutionsDigital TransformationBack Office SupportCollectionsHealthcare BPMTelecom BPMRetail BPMFinancial Services BPMInsurance BPMUtilities BPM.Information TechnologyFinancial ServicesHealthcareBusiness Process OutsourcingService Based CompanyB2B