Zonal Training Manager-West

Job Context & Major Challenges

Key challenges for the role:

1. Implementing the training architecture and modulating training activities in response to zonal requirements and specifications
2. Building stakeholder alignment to achieve higher levels of engagement and productivity for the respective zone
3. Influence without authority to bring about a learning discipline and create business impact on the field

Key Result Areas

Delivery and Impact metrics of L&D Architecture for the Zone

• Provide inputs and support in designing and development of training architecture basis people insights, market insights, challenges & opportunities specific to assigned zone
• Closely work with zones/regional leads to design, plan and execute region specific training needs
• Identify impact metrics and track the same jointly with the regional/zonal leadership
• Share joint accountability for business metrics along with Sales leadership
• Maintain strong interaction with sales hierarchy for respective zones to ensure implementation of learning initiatives and their follow up activities
• Create awareness and drive usage of various sales tools & aids, leading to a disciplined learning environment and improved productivity
• Leverage support of all functions in ensuring that desired team is supported well

Managing Training Delivery

• Deliver and implement variety of interventions basis architecture, and specific productivity initiatives
• Deliver flagship/regional training programs for critical audiences and drive business impact with followup
• Maintain discipline of using standardized content and ensure that predefined processes are followed
• Drive adoption and usage of elearning programs, online assessment / knowledge management system
• Maintain regular feedback interaction from zonal leaders and take corrective actions
• Cater to zone specific learning needs that may emerge from local challenges and opportunities
• Product and Process Induction for new hires joining the system, in addition to Accelerate/Prarambh
• Implement and review the process of calendars & participation dashboards
• Compile and funnel all training data within timelines to the central team for upload

Training Effectiveness

• Maintain primary effectiveness metric as the predefined vector and amplitude of business impact
• Review feedback of training on quality norms of delivery and content to improvise on the Training modules and ensure zonal flavor
• Facilitate in creating and driving a monitoring system to assess change in participants post training and related impact on performance and business
• Train and mobilize internal Subject Matter Experts to leverage their experience and also to facilitate dispersal of tacit knowledge

Knowledge Management Framework & Online Assessment System

• Drive adoption and usage of KMS and Online Assessment System across the assigned zone, and collate feedback for improvement

Learning Technology and HR / ABCU initiatives

• Work closely with business and branch influencers to propagate usage of new learning tools and crosssell enablers at ABCL/ABG
• Act as the first point of contact for resolving learning tech / systems issues

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.