Experience
3 - 9 yrs
Job Location
India
Vacancy
1
Designation
Solution Architect
Job Type
Not specified
Job Description
Key Responsibilities
1. Solution Design & Architecture
- Understand business processes and translate them into scalable Zoho solutions.
- Design end-to-end architecture covering CRM, Finance, People, Creator apps, and integrations.
- Prepare technical architecture documents, workflow diagrams, and data models.
- Define As-Is and To-Be processes and solution roadmap.
2. Zoho Implementation & Customization
- Lead configuration and customization across multiple Zoho apps.
- Develop Creator applications using Deluge scripting, workflows, APIs, and custom functions.
- Build automation, blueprints, approval processes, and business rules.
- Implement Finance suite (Books, Inventory, Invoice, Payroll) as per business need.
3. Integration Management
- Integrate Zoho apps with external systems such as SAP, Oracle, custom ERPs, WhatsApp, dialers, payment gateways, etc.
- Work with REST APIs, Webhooks, and third-party integration platforms.
- Ensure smooth data flow and secure communication between systems.
4. Project Leadership
- Work closely with project managers, consultants, and developers for successful delivery.
- Mentor technical teams and review solution design and code quality.
- Handle client workshops, requirement gathering, and UAT support.
- Ensure projects are delivered within timelines and aligned with client goals.
5. Reporting & Analytics
- Build dashboards and reports using Zoho Analytics.
- Understand BI requirements and design data pipelines from multiple sources.
6. Client Engagement
- Conduct client meetings, demos, and training sessions.
- Understand customer pain points and recommend best practices.
- Provide post-go-live support and continuous improvement recommendations.
Requirements
Required Skills & Qualifications
Education: Bachelor s degree in Computer Science, Information Technology, or a related field.
Technical Skills
- Strong expertise in Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho People, Zoho Analytics, Zoho Projects, Zoho Desk.
- Hands-on experience with Deluge scripting.
- Strong understanding of API integration, webhooks, and JSON/XML.
- Knowledge of database and data modeling concepts.
- Experience in building complex workflows and automation.
- Familiarity with cloud platforms and SaaS ecosystems.
Soft Skills
- Excellent problem-solving and analytical skills.
- Strong communication skills for client interactions.
- Ability to lead and mentor a technical team.
- Attention to detail and documentation skills.
- Ability to convert business requirements into technical solutions.
Benefits
1)Opportunity to Lead Large-Scale Digital Transformation
2)Work on Multiple Industry Domains
3)Exposure to End-to-End Zoho Implementation
4)Leadership & Mentoring Opportunities
5)Direct Interaction with Clients & Decision Makers
No Referrers Available
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