Zendesk
Overview
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. The company's products help businesses manage customer interactions and provide support across various channels, including email, chat, phone, and social media. Zendesk's platform is used by businesses of all sizes, from startups to large enterprises, to improve customer satisfaction and loyalty. Their solutions are designed to be flexible and scalable, allowing businesses to adapt to changing customer needs and market dynamics.
About Us
Founded in Copenhagen, Denmark, in 2007 and headquartered in San Francisco, California, Zendesk's mission is to improve customer service. Its platform enables businesses to efficiently track, prioritize, and resolve customer support tickets. Zendesk offers a suite of integrated products designed to create seamless customer experiences, including Zendesk Support, Sell, Guide, Chat, and Talk. The company champions data-driven decision-making and continuous improvement strategies within customer service operations, empowering businesses to optimize their support processes and enhance customer satisfaction. By providing tools for managing customer interactions across various channels, Zendesk helps businesses build stronger relationships and foster loyalty.
Vision
To be the leading customer service platform that empowers companies to build stronger relationships with their customers.
Mission
To make customer service better.
Headquarters
Bangalore / Bengaluru
Specialties & Industries
Open Positions
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