Job Description
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Advanced desktop/server support : Troubleshoot complex hardware, software, and network issues .
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Windows Server administration : Manage Windows Server 2012/2016/2022 environments .
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Active Directory management : Handle user accounts, groups, and Group Policy Objects (GPOs) .
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DNS/DHCP configuration : Maintain and troubleshoot core network services .
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Incident & problem management : Resolve escalated tickets and ensure ITIL compliance .
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Patch management : Apply updates, perform backups, and restore systems .
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Collaboration with IT teams : Coordinate with other teams to ensure infrastructure stability .
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Documentation : Record support activities in ticketing systems
No Referrers Available
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