About the Role:

As a Warehouse Manager, you will be responsible for the end-to-end management of the client s warehouse operations. This role involves overseeing manpower, establishing efficient warehousing processes, coordinating with transporters, managing MHE (Material Handling Equipment), and ensuring compliance with client KPIs. You will play a critical role in delivering streamlined, high-performance operations for a key client in the tyre/automotive sector.

Key Responsibilities:

Deliver comprehensive warehouse services aligned with client KPIs and SLAs
Ensure optimal resource allocation and effective manpower utilization to meet dispatch targets
Monitor and maintain KPI data to ensure high loading turnaround time (TAT) and operational efficiency
Foster strong client relationships and act as the primary point of contact for inquiries and issue resolution
Coordinate with internal teams to ensure timely and accurate order processing and fulfilment
Analyse account performance metrics and generate regular reports for senior management
Identify operational gaps and implement corrective and preventive actions
Oversee smooth day-to-day warehouse operations, ensuring minimal disruptions
Manage vendor interactions and coordinate monthly billing processes
Ensure consistent adherence to client-specific requirements and promptly address any deviations

Qualifications Experience:

Graduate, Engineering degree, or MBA in Operations Management
Minimum 6 years of warehouse management experience, preferably in the tyre or automotive industry
Proven ability to manage large teams (150+ workforce), including multiple supervisors
Strong leadership, problem-solving, and team motivation skills
Excellent communication, negotiation, and client-handling capabilities
Proficiency in KPI monitoring, reporting, and performance improvement strategies

Warehouse Manager

Job Description

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