Vernacular.AI

Artificial Intelligence & Machine Learning (AI/ML)

51-200 employees

Overview

Vernacular.ai (now known as Skit.ai) is an AI-first SaaS company that automates and improves customer contact center operations. They specialize in voice AI and conversational AI solutions, enabling businesses to enhance customer experience, reduce operational costs, and improve agent productivity. Their platform leverages natural language processing (NLP), machine learning (ML), and speech recognition technologies to provide intelligent virtual assistants that can handle a wide range of customer interactions, including answering questions, resolving issues, and processing transactions.

About Us

Skit.ai, formerly Vernacular.ai, was established to revolutionize customer service using artificial intelligence. Addressing the common issues of inefficiency and frustration in traditional contact centers, Skit.ai developed a comprehensive AI-powered suite to automate and optimize customer interactions. The company is dedicated to assembling a world-class team of engineers, scientists, and business professionals to provide innovative and impactful solutions to its clients. Skit.ai's solutions aim to enhance customer experience, reduce operational costs, and improve agent productivity. Their platform leverages advanced natural language processing (NLP) and machine learning (ML) techniques to understand customer intent, personalize interactions, and resolve issues efficiently. By automating routine tasks and providing agents with real-time support, Skit.ai empowers businesses to deliver exceptional customer service at scale. The company's commitment to innovation and customer satisfaction has made it a leading provider of AI-powered customer service solutions, helping organizations across various industries transform their contact centers into strategic assets.

Vision

To be the leading provider of voice AI and conversational AI solutions for contact centers globally.

Mission

To revolutionize customer service through cutting-edge AI technology, empowering businesses to deliver exceptional customer experiences and achieve operational excellence.

Headquarters

Bangalore / Bengaluru

Specialties & Industries

Voice AIConversational AIContact Center AutomationCustomer Service AutomationNatural Language Processing (NLP)Machine Learning (ML)Speech RecognitionIntelligent Virtual AssistantsCustomer Experience (CX)SaaSCloud Computing.Customer Relationship Management (CRM)Software as a Service (SaaS)B2BSoftware DevelopmentIT Services & Consulting

Open Positions

No open positions at the moment

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