Experience
Up to 5 yrs
Salary (CTC)
₹3L - ₹4.8L
Job Location
Pune, India
Vacancy
100
Designation
Customer Support Executive
Job Type
Not specified
Job Description
Customer Support Executive International BPO
Locations: Viman Nagar | Magarpatta | Yerwada | Hinjewadi | Kharadi
Job Type: Full-Time
We are looking for enthusiastic and customer-oriented professionals to join our International BPO team. The role involves handling customer interactions with international clients through voice and non-voice processes while delivering exceptional customer service and maintaining high customer satisfaction standards.
Key Responsibilities
- Handle inbound and outbound customer interactions with international clients
- Resolve customer queries and concerns in a professional and timely manner
- Deliver excellent customer service and maintain quality standards
- Achieve performance targets related to productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and follow-up actions
Eligibility Criteria
Education:
- Minimum HSC / Graduate in any discipline
Experience:
- Freshers are welcome to apply
- Candidates with prior experience in BPO / Customer Service will be preferred
Language & Skills:
- Excellent verbal and written communication skills in English
- Strong problem-solving and customer-handling abilities
- Basic computer knowledge and adaptability to a fast-paced environment
Salary Package
- Freshers: 3.4 LPA to 4.5LPA (Approx.)
Work Environment
- Rotational shifts, including night shifts
- 5-day working week
- Professional, dynamic, and growth-oriented workplace
Perks & Benefits
- Attractive incentives and performance-based bonuses
- Transport facility as per company policy
- Career growth and advancement opportunities
- Comprehensive training and development programs
How to Apply
Contact Person: Parul Sirohi
9225755444
parul.s@spes.in