Designation
Outsourcing Manager
Job Description
Job Purpose
Outsourcing compliance audits for all departments within BFL. Adherence to RBI regulations on outsourcing.
Duties and Responsibilities
Execute control testing for outsourced processes using defined test checklists (including onboarding, monitoring controls, annual assessments, data security, service levels, incident reporting, and regulatory compliance).
Perform sample-based walkthroughs, collect audit evidence, and assess control design and operating effectiveness.
Document test procedures, results, exceptions, and root-cause analysis in a standardized format.
Interpret and apply RBI regulations related to outsourcing of partners.
Document critical outsourcing-related processes and controls.
Obtain periodic data related to outsourced partners from relevant internal departments.
Conduct periodic process assessments in coordination with business functions and compliance teams.
Prepare gap assessment reports highlighting control and compliance deficiencies.
Drive action plans for identified issues and track closure of compliance gaps.
Manage internal stakeholders and coordinate with cross-functional teams to ensure timely compliance.
Intrepretation of regulations, dissemination of circulars, onsite offsite audits, review of documents etc.
Required Qualifications and Experience
Bachelors degree in Commerce (B.Com) / CS / equivalent, with a strong audit background.
Experience in internal audit within a lending or financial services business.
Strong experience in data analysis and audit/report drafting.
Excellent proficiency in MS Excel and PowerPoint.
Strong communication, interpersonal, and stakeholder management skills.
Positive attitude with the ability to work effectively as a team player.
No Referrers Available
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