Uniphore Software Systems

Uniphore Software Systems

Artificial Intelligence & Machine Learning (AI/ML)
1001-5000 employees

Overview

Uniphore is a global Conversational AI company that provides solutions for enhancing customer service and improving business outcomes. Their platform integrates automation, analytics, and AI to streamline conversations, personalize experiences, and deliver actionable insights. Uniphore's solutions are used across various industries, including banking, healthcare, retail, and telecommunications.

About Us

Uniphore is a leading provider of conversational automation solutions, founded with the vision of transforming customer service through AI. Serving enterprises globally, Uniphore is dedicated to innovation and continuously invests in research and development to enhance its platform capabilities. Their solutions empower businesses to deliver superior customer experiences, improve operational efficiency, and drive revenue growth. A core focus is creating technology that understands human emotion and intent, ensuring every conversation matters. This commitment enables Uniphore to provide comprehensive solutions that address key challenges in customer interaction, streamlining processes and fostering stronger customer relationships. The company's dedication to AI-driven innovation positions them as a key player in the evolving landscape of customer service technology. By leveraging the power of conversational automation, Uniphore helps businesses optimize their customer service operations, leading to increased customer satisfaction and improved business outcomes. Their platform offers a range of features designed to automate routine tasks, personalize interactions, and provide real-time insights, ultimately transforming how businesses engage with their customers. Uniphore's solutions are built to scale, adapting to the changing needs of businesses of all sizes and industries, making them a valuable partner for organizations looking to enhance their customer service capabilities and achieve significant results.

Vision

To be the leading global provider of conversational AI solutions, empowering businesses to create meaningful and personalized customer interactions at scale.

Mission

To transform customer service through AI and automation, enabling businesses to deliver exceptional experiences and achieve superior outcomes.

Headquarters

Bangalore / Bengaluru

Specialties & Industries

Conversational AICustomer Service AutomationSpeech AnalyticsSentiment AnalysisVoice AINatural Language Processing (NLP)Robotic Process Automation (RPA)Call Center AutomationAgent AssistVirtual AssistantsCustomer Experience (CX)Software as a Service (SaaS)Customer Relationship Management (CRM)Information Technology & ServicesProduct Based CompanyB2B

Open Positions

No open positions at the moment

Check back later for new opportunities