TTEC India

Business Process Outsourcing (BPO/KPO)

10,000+ employees (TTEC India and globally)

Overview

TTEC India is a subsidiary of TTEC Holdings, Inc., a global customer experience (CX) technology and services innovator for AI-powered CX solutions. TTEC India provides a range of services including customer care, technical support, sales and marketing, and back-office support to clients across various industries. They leverage technology and analytics to improve customer engagement and drive business outcomes for their clients.

About Us

TTEC Holdings, Inc. is a global innovator in customer experience (CX) technology and services, founded in 1982. The company provides outcome-based customer engagement solutions through two key divisions: TTEC Digital and TTEC Engage. TTEC Digital operates as a digital consultancy, designing and building human-centric, tech-enabled customer experience solutions. Complementing this, TTEC Engage functions as the company's delivery center of excellence, managing customer engagement centers that focus on delivering superior customer experiences worldwide. TTEC leverages technology and service expertise to optimize customer interactions and drive business results for its clients. With approximately 61,400 employees globally, TTEC delivers comprehensive CX solutions, encompassing consulting, technology integration, and operational excellence. The company's integrated approach ensures a seamless and effective customer journey, enhancing satisfaction and loyalty. By combining digital innovation with a focus on human interaction, TTEC helps businesses create meaningful connections with their customers and achieve their strategic objectives. TTEC's commitment to delivering exceptional customer experiences has established it as a leader in the CX industry, driving innovation and setting new standards for customer engagement worldwide.

Vision

To be the most admired and valuable customer experience company in the world.

Mission

To deliver humanity to business and create exceptional customer experiences that drive business outcomes.

Headquarters

Ahmedabad

Specialties & Industries

Customer Experience (CX)Customer CareTechnical SupportSales and MarketingBack-Office ProcessingDigital TransformationAnalyticsCustomer Engagement TechnologyCloud Contact Center SolutionsAI-powered Customer ServiceInformation Technology & ServicesCustomer Relationship Management (CRM)Analytics & KPOIT Services & ConsultingService Based CompanyB2B

Open Positions

No open positions at the moment

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