Travel Process Executive (Amadeus GDS Voice Process)

Interested candidates can contact: 7836969242 HR Shahin

Job Opening: Travel Process Executive (Amadeus GDS Voice Process)

Location: Gurugram
Salary: Up to 32,000 CTC per month
Incentives: Attractive Performance-Based Incentives
Working Days: 5 Days a Week
Shift: Rotational Shifts

Job Summary

We are looking for enthusiastic and customer-focused Travel Process Executives with hands-on experience in Amadeus GDS. The ideal candidate should have experience handling travel-related queries, reservations, ticketing, and customer support through voice processes.

Key Responsibilities

• Handle inbound and outbound customer calls related to travel bookings and inquiries.
• Manage flight reservations, ticketing, reissuance, cancellations, and refunds using Amadeus GDS.
• Assist customers with travel itineraries and fare-related information.
• Resolve customer concerns while ensuring high levels of service quality.
• Maintain accurate booking records and customer details.
• Adhere to company policies, quality standards, and process guidelines.

Required Skills

• Minimum 6 months of experience in the Travel Process.
• Amadeus GDS experience is mandatory.
• Good knowledge of flight booking, ticketing, fare rules, and itinerary management.
• Strong verbal communication and customer service skills.
• Ability to handle customer queries professionally.
• Basic computer knowledge and typing skills.
• Flexible to work in rotational shifts.

Eligibility Criteria

• Minimum 6 months of Travel Industry experience.
• Experience in an international/domestic travel voice process preferred.
• Immediate joiners will be preferred.

Benefits

• Salary up to 32,000 CTC.
• Attractive monthly incentives.
• 5 days working.
• Growth and learning opportunities in the travel industry.

Interested candidates can contact: 7836969242 HR Shahin
Location: Gurugram

Apply Now and build your career in the Travel Industry!