Travel Executive

Role: Travel Executive
Work Mode: On-site
Location: Bawaria Kalan, Bhopal
Working Hours: 11-7 PM
Working Days: 6 Days

Role Overview

The Travel Operations Executive will be responsible for the end-to-end execution of travel arrangements, ensuring smooth coordination of bookings, vendors, itineraries, and guest services for individual and group tours.

Key Responsibilities

• Coordinate and execute end-to-end operations for FITs, groups, educational tours, and customized travel packages.
• Prepare detailed itineraries, service vouchers, rooming lists, movement charts, and travel documents.
• Process and manage bookings for hotels, transport, sightseeing, guides, activities, and other travel services.
• Liaise with hotels, transporters, local partners, and vendors to ensure seamless service delivery.
• Negotiate rates, obtain confirmations, and maintain updated supplier contracts and databases.
• Monitor booking status, release deadlines, payments, and operational timelines.
• Coordinate guest arrivals, departures, transfers, and on-ground logistics.
• Share pre-departure information, travel advisories, and necessary documentation with guests.
• Handle guest queries, special requests, amendments, cancellations, and emergency situations promptly.
• Track tour movements and ensure all services are delivered as per confirmed itineraries.
• Coordinate with internal sales and accounts teams for smooth handover, costing, invoicing, and reconciliations.
• Prepare post-tour reports, collect guest feedback, and identify areas for service improvement.

Qualifications & Skills

• Graduate in Travel & Tourism, Hospitality, Business, or related field.
• 13 years of experience in travel operations or tour coordination preferred.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in MS Office and travel management software/CRM.
• Ability to multitask, work under deadlines, and deliver excellent customer service.Role & responsibilities

Preferred candidate profile