Top BPO Hiring Freshers BTM Location salary 28k

Greetings from IGNITES Human capital Services

TOP BPO HIRING U

FRESHERS-28k

Prerequisites:

• B2 language proficiency
• Experience of working as a Customer support

Analytical and Problem-solving skills:

• Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
• Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
• Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently
• rovide first-level support to users via phone, email, chat, or ticketing tools.
• Log, track, and resolve incidents and service requests within defined SLAs.
• Troubleshoot basic hardware, software, network, and application-related issues.
• Support Microsoft Office/Microsoft 365 applications, email, and collaboration tools.
• Escalate unresolved issues to appropriate support teams.
• Maintain accurate documentation of incidents and resolutions.
• Follow standard operating procedures and service desk guidelines.
• Ensure high levels of customer satisfaction through timely support.
• Eligibility Criteria
• Any Graduate (B.E./B.Tech, BCA, B.Sc, B.Com, BBA, BA, etc.).
• 2024, 2025, and 2026 pass-outs can apply.
• Excellent verbal and written communication skills.
• Basic understanding of computers, operating systems, networking, and Microsoft Office applications.
• Willingness to work in 24x7 rotational shifts.
• Flexible to work from the Pune location.
• 2 months training in Mysore DC

call HR for Schdule for an Interview@7892301060

Call sana@7676788200

Call shravani@7829426221

Call lalitha@7848820046

call pranjali@7848820042

call sakeena@7829422751