Job Description
Own functional, integration and regression testing across CS Cloud and PSA to validate configuration, custom builds and integrations against RFP requirements.
Roles Responsibilities Prepare test scenarios/cases traceable to the CS and PSA requirement register; execute functional, integration, UAT-support and regression cycles.
Test Certinia config/custom (forecasting, resourcing, health scoring, playbooks), Veda AI outputs and Experience Cloud portals.
Validate end-to-end integrations (ERP/HCM, SFDC, SAP CRM, Qualtrics, Fieldglass, Concur) and role-based security/RBAC.
Log/track defects, support automation where applicable, and provide test sign-off per milestone gates.
Experience 3 6 years QA on Salesforce/Certinia (PSA or CS Cloud) implementations.
Functional + integration testing, RBAC/security testing, defect management (JIRA/Azure DevOps).
Test automation (Selenium/Provar) and Salesforce QA certification a plus.