Tele caller-International Sales

Looking to onboard a skilled Tele caller-International Sales with 2 to 7 years of experience to join our team in Mohali. The ideal candidate will have excellent communication skills and the ability to build rapport with international customers.

• Initiate outbound calls to international prospects using provided lead lists, databases, or other sources.
• Present and explain the benefits, features, and specifications of products/services to potential customers.
• Customize sales pitches based on prospect needs and preferences.
• Develop and maintain positive relationships with potential and existing customers through effective communication.
• Ask probing questions to understand customer requirements and pain points, recommending suitable solutions that align with their needs and offer value.
• Address customer objections with empathy and information, aiming to overcome hesitations and misconceptions.
• Keep detailed records of all interactions, inquiries, and sales transactions using CRM software or designated tools.
• Follow the established sales process, accurately documenting and tracking the progress of each lead.
• Strive to meet or exceed monthly and quarterly sales targets set by the company, continuously improving sales techniques and strategies to optimize conversion rates.
• Maintain a deep understanding of the company's products or services, staying up-to-date with new offerings and updates.
• Coordinate with other teams such as marketing and customer support to provide a seamless customer experience.
• Generate regular sales reports detailing progress, challenges, and successes to sales managers.

• Proven experience in telesales, international sales, or a related sales role.
• Excellent verbal communication skills, including active listening and clear articulation.
• Ability to build rapport quickly and establish trust with international customers.
• Strong negotiation and objection-handling skills.
• Familiarity with CRM software and sales tools.
• Resilience to handle rejection and maintain a positive attitude.
• Results-driven attitude and a self-motivated approach to achieving targets.
• Proficiency in multiple languages may be a plus, depending on target markets.