Technical Trainer

Job Summary

We are seeking a seasoned Technical Trainer with 3-7 years of experience in technical training, engineering enablement, or technical education. The ideal candidate will have a Bachelor's degree in Computer Science, Electronics, Information Technology, Electrical Engineering, or a related field, and possess a strong understanding of IoT ecosystems, cloud platforms, and mobile technologies. Familiarity with Access Control Systems, BLE, TCP/IP Networking, REST APIs, Android & iOS applications, Embedded systems, and SQL fundamentals is essential. Excellent presentation, communication, and facilitation skills are required, with experience in LMS platforms and e-learning authoring tools being a significant advantage.

Key Responsibilities

• Design and deliver technical onboarding programs for new hires.
• Develop structured learning paths for Software, Firmware, Hardware, QA, Customer Success, and Technical Support teams.
• Create technical documentation, SOPs, training manuals, knowledge base articles, videos, and assessments.
• Conduct classroom, virtual, and hands-on training sessions.
• Train employees on:
  • Spintly Access Control Solutions
  • BLE (Bluetooth Low Energy)
  • IoT Architecture
  • Cloud Platform
  • Mobile Applications (Android & iOS)
  • REST APIs & SDK Integration
  • RFID, NFC & Biometric Technologies
  • Networking fundamentals
  • Smart Building Solutions
• Work closely with Engineering and Product teams to stay updated on new releases and product enhancements.
• Build certification programs and evaluate employee technical competency.
• Track training effectiveness using assessments, quizzes, and performance metrics.
• Maintain the internal Learning Management System (LMS) and training calendar.
• Organize technical workshops, hackathons, and knowledge-sharing sessions.
• Support cross-functional teams with product demonstrations and technical enablement.
• Continuously improve training content based on feedback and business requirements.

Required Qualifications

• Bachelor's degree in Computer Science, Electronics, Information Technology, Electrical Engineering, or a related field.
• 3–7 years of experience in technical training, engineering enablement, or technical education.
• Strong understanding of IoT ecosystems, cloud platforms, and mobile technologies.
• Experience with access control systems or physical security solutions is preferred.
• Familiarity with:
  • Bluetooth Low Energy (BLE)
  • TCP/IP Networking
  • REST APIs
  • Android & iOS applications
  • Embedded systems basics
  • Cloud technologies
  • SQL fundamentals
• Excellent presentation, communication, and facilitation skills.
• Experience using LMS platforms and e-learning authoring tools is an advantage.