Technical Support Specialist

TP
Posted on
TP  logo

Experience
1 - 2 yrs
Salary (CTC)
420,000 - 470,000
Job Location
Mumbai, India
Vacancy
20
Designation
Technical Support Specialist
Job Type
ONSITE

Job Description

Teleperformance is Hiring!!


Looking to build your career in the tech industry? Join our team and work on cutting-edge payment technologies while supporting global customers.


Position: Technical Support Engineer
Location: Malad (w)
Shift: Rotational Shifts


Eligibility:
Bachelor's degree in Computer Science, Information Technology, Electronics, or any relevant technical field.
1+ years of experience in Website Development, Technical Support, or a similar role.
Strong verbal and written English communication skills.


Required Skills:
Basic understanding of programming languages such as Java, .NET, PHP, Python, or similar.
Knowledge of JavaScript, HTML, REST APIs, and front-end concepts.
Understanding of API integration, client-server communication, networking, and troubleshooting.

Experience in websites/Application trouble shooting and support and issue resolution is mandatory.
Strong analytical and problem-solving skills.


Key Responsibilities:
Diagnose and resolve technical issues for merchants and developers.
Support API integration and configuration across multiple platforms.
Troubleshoot connectivity, networking, and client-side implementation issues.
Work closely with internal engineering teams to resolve escalated cases.
Assist customers with onboarding, account configuration, and technical guidance.


Immediate joiners needed!


Interested candidates can share their updated resume at:

sudeshna.chakraborty@teleperformancedibs.com

7208640290



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