Technical Project Lead

• The Tech Lead will act as the main technical interface point with assigned customers to ensure that channel go-live happens on time, with quality
• Be a partner to Project Manager and provide technical leadership during customer calls
• Its a joint responsibility of the tech lead and PM to teach customers and educate them about whats possible and whats not

Key Responsibilities:

• Understand how the customer will deliver assets, metadata, playlists, and write requirement specifications for the customization team
• Understand any automation / customization / reporting requirements and any other requirements from requirements, write requirement specs, and coordinate with internal Engineering/Customization Work with customers and internal teams on any change in requirements
• Understand customer requirements and advise on how to use Amagi s products and services to fulfil those requirements
• Work closely with Implementation Engineers to deploy and configure Amagi s and third-party software solutions, and ensure the configurations and deployment are proper Build trusting relationships with customers and partners
• Adopt quality as a mindset
• Ensure that everything being sent or delivered to the customer is tested and works as expected
• Double-check the technical work done by the Product and Engineering team, the Customization team, DevOps, and/or the implementation teams
• Obtain a deep understanding of ALL Amagi products and services Guide, train, and mentor Implementation Engineers
• Work with the Engineering team to understand new features and deploy new customer requirements that are otherwise not supported by the product Be available to work in the US Shift

Skills and Expertise Required

• 8 years of experience in the Media Tech domain, with at least 2 of them in an external customer-facing role
• Expertise in Playout and Live orchestration systems Expertise in asset and metadata ingest and transcoding Expertise in at least one scheduling system
• Expertise in at least one playout system and graphics insertion system Experience in working with Transport Stream and various encoders Expertise in stream delivery over internet technologies - SRT, Zixi, HLS, DASH
• Expertise in stream delivery over fiber, ASI, and SDI Expertise in AWS media services - Medialive, Mediastore, MediaTailor, etc Knowledge of how EPG works
• Good Communication Skills Advanced Knowledge of various video codecs and standards
• Advanced knowledge of how playout systems work Good Interpersonal Skills Good Communication Skills