Technical Product Manager

Job Summary

Join our Core Payments Team as a Product Manager, responsible for owning key product areas such as Card payments, omni channel platform products, Terminals, and custom merchant integrations across the Pine Labs in-store platform. We are seeking a professional with 3-6 years of product management or related technical experience, ideally with an Engineering degree from a top-tier institution and experience in payments (instore/Omni), POS terminals, or fintech. A strong technical foundation, comfort with APIs and system architectures, and excellent communication skills are essential. The role involves defining product roadmaps, driving E2E lifecycle, writing detailed PRDs, and utilizing AI workflows for various tasks.

About the Role

Join our Core Payments Team as a Product Manager to own key product areas including Card payments, omni channel platform products, Terminals and custom merchant integrations across Pine Labs in-store platform.

Key Responsibilities

• Own the roadmap for Core platform products for instore payments, ensuring alignment with company objectives and market needs.
• Define E2E lifecycle of an initiative including onboarding, transaction processing, settlement for different instore card payment modes, VAS services, custom merchant interfaces for enterprise, retail and government merchants.
• Drive product development from conception to launch, including defining features, prioritizing requirements, and overseeing implementation.
• Write detailed PRDs, define use cases, and document edge cases for complex payment and integration flows using AI workflows.
• Collaborate across engineering, business, and operations teams to deliver features at scale — managing trade-offs and resolving blockers.
• Cultivate relationships with key stakeholders, including banks, payment networks, regulators, and technology partners, to drive product adoption and compliance.
• Analyze product and transaction data to guide decisions, monitor adoption, and identify issues.

Requirements

• 3-6 years of product management or related technical experience.
• Engineering degree from a top-tier institution (IITs, NITs, BITS, or equivalent).
• MBA from a premier B-school (IIMs, ISB, FMS, or equivalent) is a plus.
• Experience in payments (instore/Omni), POS terminals or fintech.
• Strong technical foundation — comfortable with APIs, system architectures, and technical discussions.

Technical Skills & Efficiency

• Hands-on with payment transaction workflows with good understanding of the merchant ecosystem.
• Strong understanding of the card and omni channel payments ecosystem, including regulations, technical standards, and competitive landscape.
• Excellent communication skills, with the ability to influence and collaborate effectively across teams and levels of the organization.
• Passion for innovation and a customer-centric mindset, with a relentless focus on delivering value to users and driving business growth.
• Ability to thrive in ambiguity and lead through change, with a willingness to roll up sleeves and tackle challenges head-on.
• Use AI for writing specs, analyzing data, prototyping, and automating tasks.