Shift Timing: 2 PM to 11 PM IST (US overlap)
Experience: 10+ Years
Immediate Joiners Only

Key Responsibilities:

Lead end-to-end delivery of RPA and automation projects across Healthcare domain

Manage and mentor a team of developers, ensuring quality, timelines, and delivery excellence

Own project planning, estimation, and execution including sprint planning and resource allocation

Drive stakeholder management with US clients, including regular updates, demos, and solution discussions

Perform risk assessment and mitigation planning across projects

Work closely with pre-sales, product, and delivery teams for solution design and implementation

Review technical architecture, code, and workflows to ensure best practices and scalability

Identify automation opportunities within healthcare workflows and drive solutioning discussions

Ensure strong governance, reporting, and delivery tracking (KPIs, SLAs)

Handle escalations, ensure client satisfaction, and drive continuous improvement

Must-Have Technical Skills:

Strong programming experience in Java, .Net, Python, or similar technologies

Hands-on experience in RPA (mandatory) AutomationEdge / Automation Anywhere / Blue Prism / UiPath

Experience in building and managing automation workflows and enterprise solutions

Good understanding of API integrations, web services, and system design

Must-Have Non-Technical Skills:

Strong communication skills (client-facing role with US stakeholders)

Proven experience in stakeholder management (especially international clients)

Strong project planning and execution capabilities

Experience in risk assessment and mitigation

Ability to manage multiple projects and multitask effectively

Leadership experience managing teams (5 10+ members preferred)

Roles and Responsibilities:

Drive, Track, manage and deliver multiple projects with the team

Decide the strategy, program, method, Target, Objective for ensuring standardization and quality of the projects, Tech. processes

Technical leadership and Expertise contribution in all phases of projects.

Track Review all work (Requirement, Solution, Design, Code, issues etc) produced by project team

Participate in internal customer-facing conference calls, demonstrations, and presentations with the help of project team, SMEs

Responsible for collaboration and communication with various teams as needed

Deliver projects consistently, on time and on budget

Periodic reporting of project progress, issues, delays, risks etc

Contribute to product design and establishment of requirements

Domain Requirement:

Experience in Healthcare domain (must-have)

Preferably exposure to US Home Healthcare workflows

(claims, billing, EMR/EHR, patient onboarding, compliance, etc.)

Good to Have:

Exposure to multiple RPA tools

Understanding of AI/Automation (Document AI, workflow automation)

Experience working in client-facing delivery roles (US geography)

Qualifications:

Bachelor s degree in Computer Science / IT or related field

Master s / MBA preferred)

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Technical Manager - Healthcare

Job Description

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