Experience
5 - 10 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Technical Lead
Job Type
Not specified
Job Description
- Job Summary : In SRE Team at Rakuten Symphony, you will play a pivotal role in ensuring the stability, scalability, and reliability of Rakuten Cloud production deployments
- Your responsibilities will include supporting the Rakuten Cloud Native Kubernetes Platform & Rakuten Cloud Native Storage, and ensuring the overall high availability of these platforms Key Responsibilities: Proactively identify and address issues to meet service level agreements (SLA), ensuring the continuous reliability and performance of the system Collaborate closely with the engineering team to troubleshoot and resolve issues, leveraging strong problem-solving skills and technical expertise
- Develop comprehensive runbooks to streamline and document operational procedures, ensuring effective and standardized processes for the team Serve as member of platform team to closely work with application teams to ensure availability Act as a key member of the platform team, collaborating closely with application teams to ensure uptime, seamless integration and optimal performance of the overall system
- Optimize Rakuten Cloud platform infrastructure for high availability and scalability
- Create tools using shell scripting or Python to empower L2 Engineers, enhancing efficiency and streamlining processes within the team
- Collaborate within a global team spanning Japan, Europe, and North America, operating on a shift basis to ensure around-the-clock support and seamless coordination across different time zones
- Relevant Skills: Strong Linux System Admin Experience with excellent troubleshooting and problem-solving skills Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CNS) Good knowledge of cloud-related services like compute, storage, network, and automation Experience in Software Defined storage (SDS) Experience in virtualization technologies Experience in service mesh technologies such as Istio and Envoy Demonstrable scripting skills and automation (bash, python etc) Interest in identifying new cloud technologies, tools & processes drives innovation and business value
- Self-motivated, learning quickly, and delivering results with minimal supervision A Bachelor s Degree in Computer Science, Engineering or equivalent experience RAKUTEN SHUGI PRINCIPLES: Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world
- We expect Rakuten employees to model these 5 Shugi Principles of Success : Always improve, always advance
- Only be satisfied with complete success - Kaizen
- Be passionately professional
- Take an uncompromising approach to your work and be determined to be the best
- Hypothesize - Practice - Validate - Shikumika
- Use the Rakuten Cycle to success in unknown territory
- Maximize Customer Satisfaction
- The greatest satisfaction for workers in a service industry is to see their customers smile
- Speed!! Speed!! Speed!! Always be conscious of time
- Take charge, set clear goals, and engage your team
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