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Technical Copywriter Lead

CRISIL
Posted on
CRISIL logo

Experience
5 - 10 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Lead Technical Writer
Job Type
Not specified

Job Description

Key Responsibilities
Technical Documentation Creation & Maintenance
  • Develop and maintain comprehensive user documentation for Spark Assist application functionality
  • Create detailed workflow and process flow documentation
  • Write clear, concise API documentation including endpoints, parameters, and integration guides
  • Produce user guides, quick start guides, and troubleshooting documentation
  • Develop onboarding materials and training documentation for new users
  • Create integration guides for developers and technical stakeholders
  • Maintain API reference documentation with code examples
  • Maintain version control and ensure documentation accuracy across application updates
Collaboration & Quality Assurance
  • Work closely with product managers, developers, and UX designers
  • Review and edit documentation for clarity, accuracy, and consistency
  • Establish and maintain documentation standards and style guides
  • Conduct regular documentation audits and updates
Required Qualifications
Technical Skills
  • 5+ years of experience in technical writing, preferably for software applications
  • Proficiency in documentation tools (e.g., Confluence, github)
  • Experience with API documentation tools (e.g., Swagger, Postman)
  • Basic understanding of software development processes and terminology
  • Familiarity with markup languages (Markdown, HTML)
Communication & Analytical Skills
  • Excellent written and verbal communication skills
  • Ability to translate complex technical concepts into user-friendly language
  • Strong attention to detail and organizational skills
  • Experience working in Agile development environments

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