Team Member

Roles and Responsibilities :

1. Executing a variety of project management administrative tasks such as billing and bookkeeping.
2. Schedule stakeholder meetings, document and generate reports.
3. Support project managers and team members to help them complete project tasks.
4. Foster cross-team collaboration.
5. Monitoring project progress and creating project status reports for project managers and
   stakeholders.
6. Assisting with resource scheduling so that team members have the resources they need to complete
   their tasks.
7. Support team members when implementing risk management strategies.
8. Call processing
9. Verifying customer entitlements
10. Maintaining relationship with customer via constant updates and reports
11. Improve the efficiency of the operation
12. Improve control of service levels and quality
13. Set service level agreements for end-user applications and for services provided
14. Develop manpower potential.
15. To comply with order process guidelines in line with order completion
16. to identify requirements and needed information based on the product/service supported
17. Support in billing activities
18. Develop local stakeholders
19. Planning & co-ordination in PM activities
20. Equipment & Manpower management.
21. Co-ordinate with logistics services for machine mobility.
22. Provide data inputs to the concerned as and when required.
23. Co-ordination in Branding & promotion activities.

Perennial Values Perennial Behavioral Competencies (Level 4) Functional Competencies Integrity Customer focus In-depth understanding and working knowledge of excel and power-point Learning Planning and decision making Good driving skills with driving licence Growth Result orientation Strong in follow-ups Empowerment Communication Good communication skills Nurture relationships Developing others/self Time management Speed with quality Integrity Innovative approach
Qualifications; Role Specific Knowledge and Experience:-

• MBA-Operations
• Relevant work experience of 0-1 years
• Excellent computer skills; advanced proficiency in Microsoft Office products.
• Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly
  changing priorities.
• Must be able to work and thrive in a fast paced, high intensity, high demand, and deadline driven
  environment.
• Excellent communication and presentation skills
• Salary Range- 2.4 to 3.0 L (depends upon interview)