Experience
2 - 6 yrs
Job Location
India
Vacancy
1
Designation
Team Lead
Job Type
Not specified
Job Description
- Greets all customers promptly; provides timely professional service
- Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate
- Builds customer loyalty and promotes the dealership brand image
- Delivers vehicle to customers in a positive and memorable way
- Notifies prospects of upcoming special programs and promotions
- Maintains composure and courtesy in dealing with customers and fellow employees
- Maintains an effective customer contact system that encourages new, repeat, and referral business and contributes to customer satisfaction
- Keeps up-to-date on Mahindra products and competitor products
- Meets or exceeds monthly targets and sales goals
- Tracks competition performance for the assigned territory
No Referrers Available
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