Team Leader For MA-CD Collection

• Manage and supervise the collection team to achieve targets and goals.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Analyze and resolve complex customer issues and complaints.
• Collaborate with internal teams to identify and mitigate potential risks.
• Monitor and report on key performance indicators and metrics.
• Provide training and coaching to team members to enhance their skills and knowledge.

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