We are looking for a highly skilled and experienced Team Leader/Captain to join our team at Hotel Hindustan International. The ideal candidate will have a strong background in leading teams and ensuring excellent customer service.

Roles and Responsibility

Lead and motivate a team of hospitality professionals to achieve high levels of customer satisfaction.
Develop and implement strategies to improve team performance and productivity.
Provide coaching and training to team members to enhance their skills and knowledge.
Foster a positive and inclusive work environment that promotes teamwork and collaboration.
Monitor and control expenses to ensure the team stays within budget.
Analyze customer feedback and implement changes to improve overall guest experience.

Job Requirements

Proven experience as a Team Leader or Captain in a similar role, preferably in the hospitality industry.
Strong leadership and management skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
Ability to work under pressure and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills to resolve issues and improve processes.
Familiarity with hotel operations and procedures is an asset.

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Team Leader/ Captain

Job Description

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