Team Lead

Job Summary

Seeking an experienced leader to manage and coach sales teams, drive performance against sales and service targets, and ensure high team engagement. The role requires strong analytical, communication, and problem-solving skills, with a focus on achieving KPIs and adhering to company policies. Candidates should have 5–8 years of experience leading sales teams, with a preference for exposure to BFSI, Telecom, or Service industries.

Key Responsibilities

• Lead and manage a team of associates to achieve both sales and service targets through effective coaching and daily performance monitoring.
• Implement strategies to reduce shrinkage and attrition while ensuring high team engagement.
• Monitor key performance indicators (KPIs) such as sales performance and other metrics to drive results.
• Collaborate with internal teams to align goals, streamline processes, and enhance overall team performance.
• Ensure adherence to company policies and best practices while maintaining a customer-centric approach.

Requirements

• Graduate or Postgraduate qualification.
• 5–8 years of experience with a proven track record in leading sales teams and consistently achieving targets.
• Strong leadership, team management, and coaching abilities.
• Excellent communication, analytical, and problem-solving skills.
• Exposure to BFSI, Telecom, or Service industries preferred.