Job Description
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
Experience Range: 3 - 7 Yrs
What we are looking for
Must Have
1. Experience in IT Service Desk Support (L1/L2)
2. Proficiency in Ticketing Tools (ServiceNow, BMC Remedy, JIRA, or equivalent)
3. Knowledge of ITIL Processes (Incident, Request, Problem, Change Management)
4. Basic Troubleshooting Skills (Windows, Mac, Network, VPN, Active Directory, Email, Printers)
5. Experience with Remote Support Tools (RDP, SCCM, Bomgar, TeamViewer)
6. Strong Communication & Customer Service Skills
Ability to Document & Escalate Issues Effectively
Minimum Qualification:
- 15 years of full-time education
Face to Face Interview on 18th July 2025 (Saturday) at Chennai Location
N.B. There is no virtual interview possible , if you are interested then only apply.
Disclaimer: We encourage you to register at www.tcs.com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities.
Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication . For any such request you may write to careers.tcs.com.
Regards
Nafisa Begum
HR-Talent Acquisition
Tata Consultancy Services
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.