Experience
8 - 12 yrs
Salary (CTC)
₹8.3L - ₹12L
Job Location
Bengaluru, India
Vacancy
1
Designation
System Engineer
Job Type
Not specified
Job Description
Role Overview
We are seeking an experienced SCCM/Intune Lead Engineer to join NTT DATA's India EPM Delivery Centre in Bangalore, Karnataka, India. This lead-level role combines deep technical expertise with delivery ownership driving complex SCCM/Intune engagements, leading technical teams, architecting enterprise endpoint solutions, and serving as a key client-facing technical authority for EPM workstreams from India. The Lead Engineer plays a critical role in NTT DATA's EPM service delivery quality, client satisfaction, and practice capability growth, supporting global accounts across the US, Europe, and APAC.
Key Responsibilities Technical Leadership Architecture - Lead end-to-end design and implementation of enterprise SCCM/ConfigMgr and Microsoft Intune environments for global client accounts.
- Architect co-management strategies, Autopilot provisioning frameworks, and Modern Management transition roadmaps.
- Own the technical direction for SCCM-to-Intune migration engagements including workload transition planning, timeline development, and risk mitigation.
- Define EPM platform standards, governance frameworks, and configuration baselines across multiple global accounts managed from India.
- Evaluate emerging Microsoft Endpoint Manager capabilities and provide technical roadmap recommendations to delivery managers and clients.
- Own enterprise-level patch management programs governing policy, SLAs, exception management, and compliance reporting across 10,000+ endpoint fleets.
- Design and manage Intune Expedite policies, WUfB rings, and SCCM ADR-based patching for complex multi-site global environments.
- Lead vulnerability remediation programs integrating Qualys/Tenable findings with SCCM/Intune patch deployment cycles.
- Develop patching governance documentation, escalation playbooks, and compliance dashboards for client and internal stakeholders.
- Lead emergency and zero-day patching response including containment, deployment, and post-incident review from India delivery centre.
- Lead enterprise Windows 11 migration programs including readiness assessment, task sequence design, pilot execution, and phased rollout.
- Design and deliver Windows Autopilot + Intune Zero Touch Provisioning frameworks for large-scale global device refresh programs.
- Own OSD platform operations WinPE environments, MDT integration, driver library management, and image currency.
- Architect golden image build pipelines, compliance validation, and automated post-deployment configuration.
- Define device lifecycle management policies from procurement through decommission for managed global client environments.
- Architect PowerShell-based automation frameworks for SCCM and Intune operational efficiency and compliance reporting.
- Lead development of Microsoft Graph API integrations for Intune bulk operations, automated policy enforcement, and reporting.
- Design SCCM SQL/Power BI reporting solutions for delivery management and client-level visibility into endpoint health and patch posture.
- Oversee integration between EPM platforms and security tooling (Qualys, Defender for Endpoint) for holistic endpoint health management.
- Serve as primary technical point of contact for assigned EPM accounts leading governance calls, delivery reviews, and escalation resolution from India.
- Drive SLA attainment, delivery quality, and continuous improvement across managed global endpoint accounts.
- Contribute to SOW development, effort estimation, and technical proposal documentation for new and expanding EPM engagements.
- Mentor and develop Grade 79 engineers through technical coaching, design reviews, and structured capability building.
- Collaborate with NTT DATA India practice leadership and onshore counterparts on EPM service development and client strategies.
- Microsoft SCCM/ConfigMgr site architecture, hierarchy design, OSD, patch management, reporting (expert)
- Microsoft Intune full MDM/MAM lifecycle, co-management, Autopilot, WUfB, Conditional Access (expert)
- Windows 10/11 enterprise deployment task sequences, MDT, WinPE, driver management, ZTP Autopilot
- Azure AD / Entra ID identity-driven EPM, Conditional Access, MFA, device trust, RBAC
- PowerShell advanced automation SCCM SDK, Graph API, reporting pipelines, operational tooling
- SQL Server + Power BI SCCM database reporting, compliance dashboards, management-level visualizations
- Vulnerability management Qualys/Tenable integration with patch management lifecycle
- Client-facing delivery governance from India SLA management, delivery reviews, escalation ownership
- Microsoft Certified: Endpoint Administrator (MD-102) required
- Microsoft Certified: Azure Solutions Architect or Security Engineer certifications
- Experience with Microsoft Endpoint Analytics and Intune Advanced Analytics
- Prior India-based delivery leadership for Fortune 500 global accounts (10,000+ endpoints)
- Familiarity with ISO 27001, India IT Act compliance, and global data residency considerations in EPM
Bachelor's degree (B.E./B.Tech/MCA/B.Sc. CS or IT) from a recognised Indian university. Equivalent enterprise experience and advanced Microsoft certifications will be considered