Systems Engineer II

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients needs and exceeding their expectations. Job DescriptionYour Team's Impact A Windows Systems Administrator is part of the Systems Infrastructure group. This position is responsible for the deployment and maintenance of Windows servers used within FactSet. Production Windows systems exist in our data centers, offices worldwide, and many client locations. The environment is very aggressively monitored and managed due to an extremely low tolerance for downtime. In addition, this position will troubleshoot and resolve complex issues, make recommendations for improving the environment, and work closely with talented Unix, Network, Security, and Storage engineers. This position requires a driven individual who is very strong technically, well versed in industry best practices, learns quickly and is willing and capable of working with a diverse team in different time zones. What You'll Do

• Monitor patch compliance and system health, generating detailed reports and dashboards for stakeholders.
• Troubleshoot client and infrastructure issues, ensuring BigFix agents and servers function optimally across environments.
• Automate patching workflows and reporting using scripting (PowerShell, Shell) and integrate with tools like Kibana or Splunk.
• Monitor system health and troubleshoot issues related to hardware, OS, Active Directory, and Group Policy.
• Document system configurations and procedures, and collaborate with teams for system upgrades and disaster recovery planning.

What We're Looking For

• B. Tech or equivalent
• 3-5 years of relevant experience in the IT industry
• Excellent initiative, interpersonal skills, and problem solving skills
• Ability to manage many projects simultaneously, prioritizing appropriately
• Ability to strongly communicate with other administrators and end users
• Experience in troubleshooting technical problems involving hardware, operating systems, and applications
• 24x7 on-call availability
• Willingness to work in shifts, and weekends.

Desired Skills

• Experience in administration of Windows Server 2016/2019/2022
• Should have strong knowledge in PowerShell scripting
• Experience in Active directory, group policy management.
• Good knowledge in BigFix patching
• Experience in solving technical systems problems safely and quickly
• Good knowledge in HP, Dell server hardware
• Good knowledge in storage (array controllers, RAID types, logical volume management, SAN)
• Good knowledge in network topology and distributed system concepts
• Good knowledge of systems maintenance procedures
• Ability to create automation to manage public cloud infrastructure lifecycle
• Experience with AWS/Azure public cloud services
• Having Hyper-V experience will be added advantage.
• Ability to produce high quality documentation
• Self-disciplined and highly motivated

What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Company Overview FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees Choice Award winner. Learn more at?www.factset.com?and follow us on?X?and?LinkedIn. At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law