Experience
4 - 8 yrs
Job Location
India
Vacancy
1
Designation
Support Engineer 3
Job Type
Not specified
Job Description
We are looking for a highly skilled and experienced System Software Support L3 professional to join our team at SISL Infotech Pvt. Ltd. The ideal candidate will have a strong background in system software support and be able to work effectively in a fast-paced environment.
Roles and Responsibility
- Provide technical support and troubleshoot complex system issues.
- Collaborate with cross-functional teams to resolve problems and enhance system performance.
- Develop and implement solutions to improve system reliability and efficiency.
- Conduct thorough analysis of system logs and data to identify trends and areas for improvement.
- Create detailed documentation of troubleshooting steps and resolutions.
- Participate in on-call rotations for 24/7 support coverage.
Job Requirements
- Minimum 5 years of experience in system software support or a related field.
- Strong knowledge of operating systems, networking protocols, and software applications.
- Excellent problem-solving skills and the ability to analyze complex issues.
- Effective communication and collaboration skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail and the ability to document troubleshooting steps.
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