Job Description
Responsibilities
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Technical support including recording, handling, and prioritizing technical inquiries in the relevant tools, including coordination with internal departments
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System-level commissioning of welding systems on-site at customer locations
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Conducting repairs and handling technical customer inquiries regarding the configuration of welding systems
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Representation of Fronius (including support at events and trade fairs) and participation in training sessions
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Technical support for sales and marketing teams, including internal sharing of customer feedback
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All other duties as assigned by management (e.g. nomination for projects/desks)
Requirements
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Technical education
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Several years of relevant professional experience
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Additional qualifications that are comparable to a completed masters degree (including official welding certifications, such as EWS/IWS)
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English language skills and/or local language at a level appropriate for the position
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