System Engineer

Systems Engineer (Enterprise Tools BWA)

Experience: 5+ Years
Location: Pune /Hyd

Job Summary

We are looking for a highly skilled Systems Engineer Enterprise Tools (BWA) with expertise in enterprise tool administration, integration development, automation, and platform engineering. The ideal candidate will be responsible for the creation, management, integration, and optimization of enterprise tools, with a strong focus on Control-M, and workflow automation platforms. The role requires ownership of critical enterprise applications, troubleshooting complex issues, and driving operational excellence in a global support environment.

Key Responsibilities

• Design, deploy, configure, and maintain enterprise tool environments relevant to the assigned track.
• Develop and manage integrations between enterprise platforms and business applications using REST/SOAP APIs, middleware, and automation frameworks.
• Build and maintain scripting/automation to reduce repetitive operational work and standardize routine tasks.
• Take end-to-end operational ownership proactive monitoring, root cause analysis (RCA), recurring issue reduction, and continuous improvement rather than only reactive ticket resolution.
• Act as a primary technical resource for incidents and escalations within the assigned platform area.
• Apply an automation/AI mindset proactively using modern AI-assisted tools for scripting, troubleshooting, and documentation.
• Maintain technical documentation, SOPs, and knowledge repositories.
• Coordinate with infrastructure, application, and vendor teams for issue resolution.

Enterprise Tools / Platform Engineering-

Hands-on experience with one or more of the following

• BMC Control-M
• AppDynamics, Grafana, Nagios, or OpenSearch
• GitHub
• Rancher

Required Skills-

• Strong scripting/automation ability (e.g., PowerShell, Shell, Python, or similar).
• Hands-on experience with REST/SOAP APIs, JSON/XML, and integration/middleware platforms.
• Strong troubleshooting and root cause analysis (RCA) skills.
• Working knowledge of ITIL processes Incident, Change, and Problem Management.
• Demonstrated operational ownership mindset, with willingness to use AI-assisted tools for scripting, troubleshooting, and documentation.
• Ability to learn and support multiple enterprise platforms beyond a single tool.