System Administrator

Job Title: Windows System Administrator L2

Job Summary

We are seeking an experienced Windows System Administrator L2 to manage, maintain, and support Windows-based infrastructure, ensuring high availability, security, and optimal performance of servers, networks, and virtualization environments. The ideal candidate should possess strong troubleshooting skills, hands-on experience with Windows Server technologies, Active Directory, virtualization platforms, and enterprise networking.

Key Responsibilities

System Administration

• Install, configure, maintain, and troubleshoot Windows Server environments (2008/2012/2016/2019).
• Monitor system health, performance, and availability to ensure uninterrupted business operations.
• Perform regular system updates, patches, upgrades, and preventive maintenance.
• Manage server performance, storage, and system resources.

Server Management

• Administer and maintain Active Directory, Group Policy, DNS, DHCP, File & Print Services.
• Create and manage user accounts, security groups, and organizational units.
• Configure and manage virtualization platforms such as VMware and Hyper-V.
• Implement and maintain backup, restore, and disaster recovery solutions.

Network Administration

• Monitor network performance and troubleshoot LAN/WAN connectivity issues.
• Configure and support VPN, TCP/IP, VLANs, switches, routers, and firewalls.
• Coordinate with network teams to ensure reliable and secure infrastructure.

Security & Compliance

• Implement security best practices for Windows servers and endpoints.
• Monitor security logs, investigate incidents, and perform vulnerability remediation.
• Manage antivirus solutions, firewall policies, and endpoint security.
• Ensure compliance with organizational IT policies and industry standards.

Technical Support

• Provide Level 2 technical support for server, system, and infrastructure-related issues.
• Troubleshoot hardware, software, operating system, and network problems.
• Support user onboarding/offboarding, account management, and device configuration.
• Guide end users on IT best practices and system usage.

Documentation & Reporting

• Maintain detailed documentation for server configurations, SOPs, and troubleshooting procedures.
• Prepare reports on system performance, incidents, backups, and security activities.
• Maintain asset inventory and change management records

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 36 years of experience as a Windows System Administrator or in a similar Infrastructure Support role.
• Strong hands-on experience with Windows Server 2008/2012/2016/2019.
• Expertise in Active Directory, Group Policy (GPO), DNS, DHCP, File Server, and Print Server administration.
• Experience with VMware vSphere, ESXi, or Microsoft Hyper-V.
• Good understanding of TCP/IP, VPN, VLAN, DNS, DHCP, and enterprise networking concepts.
• Experience with backup and recovery tools.
• Knowledge of firewalls, antivirus solutions, endpoint security, and security best practices.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Strong communication and stakeholder management skills.
• Ability to work in a 24x7 support environment, including rotational shifts if required.

Preferred Skills

• Experience with Microsoft Azure or Azure AD.
• Knowledge of PowerShell scripting and automation.
• Familiarity with Microsoft 365 administration.
• Exposure to monitoring tools such as PRTG, SolarWinds, or ManageEngine.
• Relevant certifications such as Microsoft Certified, VMware VCP, or ITIL Foundation will be an added advantage.

Employment Details

• Role: Windows System Administrator L2
• Department: Information Technology / Infrastructure
• Employment Type: Full-Time
• Experience: 36 Years
• Education: Bachelor's Degree in Computer Science, Information Technology, or related discipline
• Location: Vadodara
• Shift: EST ( Night Shift)

Key Skills Required.

Windows Server, Windows Administration, Active Directory, Group Policy (GPO), DNS, DHCP, VMware, Hyper-V, Virtualization, File Server, Print Server, TCP/IP, VPN, VLAN, Network Troubleshooting, Server Administration, Firewall, Antivirus, Backup & Recovery, PowerShell, Microsoft Azure, Azure AD, Microsoft 365, IT Infrastructure, Technical Support, Incident Management, System Monitoring, Troubleshooting.